The regulations of the online sale of events tickets
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Conditions of Pass Purchase
FAQ - information about tickets
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Reservation of seats for the screenings
Terms and Conditions
Online ticket purchase rules and regulations
Event – film screening, special event, concert and/or performance.
Ticket prices for various events differ. Detailed information about ticket prices for particular events is available on the festival webpage at “ticket prices”.
Event tickets are limited and will be sold while supplies last.
Tickets may be ordered until 8 pm on the day preceding a given event.
Payment for tickets must be made within 48 hours of the order, but no later than 9 pm on the day preceding the event for which tickets are being purchased.
Select your form on payment: online (DotPay) or “will call” (payment at ticket window) – will call payment is available only for ticket orders made after 19 July 2017.
You will receive email confirmation of your online ticket purchase within two business days of payment being credited to Organizer’s bank account.
One order may total up to 5 (five) tickets to a single event
Tickets for special events will not be considered as part of the multi-ticket 10+ and 20+.
The Festival Pass holder is entitled to purchase a single music ticket for reduced price. The number of reduced price tickets is limited.
Organizer reserves the right to end ticket sales at will, without giving an explanation.
Organizer shall not refund purchased tickets pursuant to §6 of the Terms and Conditions.
There will be no late admissions to film screenings – tickets are valid only until the time of the screening. Seating is unnumbered.
After order payment, you may print your own tickets: enter "
and click "print tickets" – this service will be available beginning 19 July 2017
You may also pick up your tickets beginning 19 July 2017, 12 a.m. from the festival ticket windows at the New Horizons Cinema (19a-21,Kazimierza Wielkiego Str., Wroclaw).
Only the person in whose name the order is made or another person authorized to pick up tickets in the electronic purchase system may pick up tickets.
You must show a valid picture ID to pick up tickets.
No duplicate tickets will be issued.